You are here

Glossary of Information Management in Social Sector, updated 2021

Sosiaalialan tiedonhallinnan sanasto – Palveluihin, palveluprosesseihin ja asiakastietoihin liittyviä käsitteitä

© National Institute for Health and Welfare (THL), 2021

The glossary is available:
- in Sote-sanastot
- on TEPA Term Bank

Languages of the glossary:
- Terms: Finnish, Swedish
- Concept descriptions: Finnish, Swedish

The National Institute for Health and Welfare (THL) maintains the Glossary of Information Management in Social Sector – Concepts Related to Services, Service Processes and Client Information. The updated version of the glossary was published in October 2021. The glossary contains information on 637 concepts in Finnish and Swedish. The glossary clarifies the content of the concepts with the help of definitions and complementing notes and gives recommendations on Finnish terms. In addition, many concept systems are illustrated with concept diagrams.

The Glossary of Information Management in Social Sector is an important part of developing information management in the enterprise architecture for public administration. The development improves the interoperability of information systems, and sharing and use of information. One objective of the recommendations given in the glossary is to harmonize the use of social sector terms nationwide. The glossary is meant for the developers of information systems, professionals who handle client information or develop operations in social welfare, and other experts who need to know the meaning of terms in social sector. Harmonized terms also benefit citizens who apply for and use social services, and collaborating partners in social welfare.

Legislation on social welfare and THL’s specifications of information management in social sector have been the prime source material for the updates and new concepts added to the glossary.