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Vocabulary of Information Management in Social Sector, version 3.0

The Vocabulary of Information Management in Social Sector – Concepts Related to Services, Service Processes and Client Information, version 3.0 was completed in the beginning of 2017. The vocabulary contains information on ca 670 concepts in Finnish. The vocabulary clarifies the content of the concepts with the help of definitions and complementing notes and gives recommendations on Finnish terms. In addition, many concept systems are illustrated with concept diagrams.

Legislation on social welfare has mainly been the source material for the updating of the vocabulary and new concepts added into it. The 3rd version of the vocabulary has primarily been updated with concepts related to the client documents in social welfare. These updates were necessary because client document concepts were affected by the development of client document structures, new Social Welfare Act (1301/2014) and changes in special statutes of social welfare. Especially documents on social assistance services were updated, and new documents on services for families with children, elderly and intellectually disabled were added. Names and definitions of some other documents were specified and harmonized.

The Vocabulary of Information Management in Social Sector is an important part of developing information management in the enterprise architecture for public administration. The development creates better conditions for the interoperability of information systems, and sharing and use of information. One objective of the recommendations given in the vocabulary is to harmonize the use of social sector terms nationwide. The vocabulary is meant for the developers of information systems, experts who handle client information or develop operations in social welfare, and other experts who need to know the meaning of terms in social sector. Harmonized terms also benefit citizens who apply for and use social services and collaborating partners in social welfare.

The Vocabulary of Information Management in Social Sector, version 3.0 has been published in TEPA Term Bank and on the web site of the National Institute for Health and Welfare (THL) in PDF format (only in Finnish).