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The Vocabulary of Service Business defines 11 core concepts related to service business. The main language of the vocabulary is Finnish, but all information on concepts is given both in Finnish and in English in this bilingual vocabulary.
The Vocabulary of Service Business was created in a theme group of Serve - Pioneers of Service Business programme assisted by a terminologist and on the assignment of Tekes.
The vocabulary is published in PDF format in http://www.tekes.fi/serve.
Publisher: Tekes (the Finnish Funding Agency for Technology and Innovation)